The three environments described above have consequences and can lead to a culture in the organization that’s less than ideal:
- A lot of meetings. This is a by-product of having multiple or limited job card software. Since the systems don’t talk to one another, humans have to fill in. How? By having meetings. The structure of the meetings usually revolves around a list of data and a room of people. The first item on the list is read aloud and someone in the room gives a status. Potential problems are contemplated and discussed. This isn’t efficient, but it’s better than not having the meeting.
- A general loss of control. At a quick glance, it seems pretty simple. A customer orders something. You make it, ship it, and invoice them. They pay you. But the problem is volume. You could have hundreds or thousands of customers and hundreds or thousands of part numbers. I can cook a meal for my wife and I, but I can’t prepare the food for a banquet. The high volume of people outstrips my skills as a cook; a high volume of customers or parts outstrips what an inadequate ERPNext can do, and the demand will spin out of your control. Here are some of the issues that rise to the surface:
- Poor inventory management. Figuring out what raw materials need to be purchased and when can be a real challenge. Some companies have the purchasing department review every new work order to determine what needs to be bought. Others have a long-term employee “take care of it.” This includes doing inventory every few weeks and making educated guesses. Since there is a lack of data, it’s not uncommon to have too much total inventory and shortages at the same time.
- Inadequate capacity management. This is something I’ve never seen done well without a good hvac service software. Many have tried managing this with spreadsheets and fixed lead times. Although that is better than nothing, it’s not much better. Spreadsheets manage orders after they are taken and usually need to be updated manually. If a customer wants something with a shorter-than-standard lead time, that requires a conversation between sales and production. The answer is a guess. It’s an educated guess, but still a manufacturing software.
- Late shipments. This is a direct result of inadequate capacity planning. The inability to get a best date availability at the time of order entry results in taking orders that, unbeknownst to you, will not ship on time. This frustrates sales and production and can lead to a combative relationship.
- No manufacturing performance measurements. Performance is answering some basic questions about work orders: How much material and labor was used compared to what we thought would be used? What is the efficiency of each employee? Each department? Each shift? If it’s difficult to answer these questions, your control is slipping.
- No costing information. It’s pretty common for companies with inadequate ehs software to lack the granularity in their costs they need to make good decisions. Their financials report if they made or lost money on a month-by-month basis, but that’s as granular as it gets. If you don’t know how much money was made or lost on each work order, you don’t have the information needed to make good business decisions. If you want to improve something, measure it…and money is a great measuring stick.
- Inaccurate cost information. This could be caused by a lack of procedures and training, but could also be attributed to the ngo accounting software that’s collecting the data. If the labor data collection isn’t done via barcode, the data is usually error prone and thereby questioned. Or perhaps there is no home for the data needed to compare estimated costs to actual costs. It could also be that everything you need is there, but the method to make it work is so clunky, it’s not worth the trouble.
Do some of these consequences from your current environment sound familiar? Then, you are probably in need of field service management software.