Enterprise resource planning (ERP) ranks high among the most comprehensive, powerful data management solutions available. For many businesses, ERP is an ideal solution for data analysis, automation and full-scale infrastructure integration. Yet, with many systems available, each seemingly tailored to different industries, selecting the right ERP software solution can seem overwhelming. But don’t get lost in the sea of bells and whistle, there are a few core capabilities every ERP should offer.
Important ERP Features List
The following is a list of the most important ERP features most commonly found in an ERP software system:
This ERPNext functionality is a major part of what makes this solution different from other types of software. While many standalone solutions boast their ability to integrate with other systems, there’s nothing like a suite of applications built to work together. Integration ensures the numerous capabilities offered by ERP systems work together harmoniously.
ERP provides a fully-integrated, intuitive platform through which you can analyse, monitor and conduct the majority of data-driven tasks. Through a single database, ERP collects, stores and analyses data across all departments. This ensures seamless communication within your organization. Companies today no longer have to work in silos, thanks to manufacturing software. Working from a single source of information reduces the discrepancies between your teams along with the associated errors and costs.
Integration also allows your business to work with multiple components at once. For instance, with integrated customer relationship management (CRM), users can access order history and customer information in the same system. The analysis of data provides insight into business trends and can offer predictions based on past practices. This increases efficiency on an organizational scale, ensuring smooth operations and improved productivity.
When someone asks, “What does CRM Software do?” the answer will likely always include automation. This ERP capability automates common tedious tasks including order entry, payroll, accounting, invoicing, reporting and more. Automation cuts down the many hours your staff would typically spend on these processes, allowing them to focus on more important assignments. Optimizing your employees’ time ensures more effective workdays.
Automating your processes can also reduce human error. When your employees are spending the majority of their day repeating the same task over and over, they’re bound to make a mistake or two. Automation allows data to be sent from one part of the system to another, without any chance of error. Even small errors can end up costing your business, so why not eliminate them where possible?
- Data Analysis
Since an ERP is already collecting and processing data from all your business functions, it makes sense to capitalize on that information through analysis. Put simply, this field service management software function finds trends and patterns in your processes. This enables users to reflect on the effectiveness of certain tasks, in addition to providing forecasts for future business decisions.
ERP analyses data relating to all business operations, including client data, production statistics, sales data and much more. For instance, an ngo accounting software can help you predict demand, create a budget and analyse your HR functions. Data analysis offers easy access to vital business data and gives you the tools you need to track organizational productivity and efficiency. If you want a more specific system capabilities example of data analysis, check out some of our articles on business intelligence.
Many people use the terms “reporting” and “analysis” synonymously when talking about ERP. While this isn’t typically an issue, it’s still valuable to distinguish between the two. You can think of ehs software reporting capability as the tools needed to convey analysis to an end user. These tools often include customizable dashboards, Gantt charts, pie charts, bar graphs and other visual representations. Many systems also allow users to restrict access to reports, protecting valuable company information.
ERP provides detailed reports that are intuitive, actionable and relevant. Additionally, it allows complete traceability, ensuring every error, inconsistency and questionable process can be traced, corrected and prevented. Thus, ERP’s reporting capabilities help you target your business’s weaknesses, ensuring stronger performance over time.
- Customer Relationship Management
Customer relationship management (CRM) software is beneficial for a couple reasons. First, a CRM is a great option for companies whose customer base has become too large for spreadsheets. Spreadsheets work well until you find yourself spending more time updating it than actually using it to find information. Second, CRMs within a hvac service software centralize customer information, allowing for quick access when working with other parts of the system. For instance, an integrated CRM enables users to access billing information and customer addresses when processing shipments.
In addition to contact management, CRM tools also handle marketing automation, sales pipeline activities and lead management. With job card software, you can design and implement comprehensive customer care solutions. You can easily create campaigns, track customers throughout the sales lifecycle and gauge customer satisfaction. ERP’s customer service management capabilities make it easy to improve long-term customer retention.